Company Name: HCLTech
Job Role: AR Caller
Experience: 1 – 3 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
We seek an experienced RCM Customer Service Executive Voice to join our team. The role involves collaborating with US healthcare providers to ensure accurate and timely reimbursement. The ideal candidate should possess strong communication skills, attention to detail, and be willing to work in US shifts.
KEY WORDS
Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCM.
Essential Responsibilities:
- Review and analyze denied claims to identify root causes and trends.
- Develop and implement strategies to reduce claim denials and improve reimbursement rates.
- Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims.
- Prepare and submit appeals for denied claims, ensuring all necessary documentation is included.
- Monitor and track the status of appeals and follow up as needed.
- Maintain accurate records of all denial management activities and outcomes.
- Provide regular reports on denial trends, appeal success rates, and other key metrics to management.
- Stay updated on industry regulations and payer policies to ensure compliance.
SKILLS AND COMPETENCIES
- Strong verbal and written communication skills
- Should possess neutral accent and good adoption to US culture.
- Ability to resolve provider queries in the first point of contact.
- Focus on delivering a positive customer experience
- Should be professional, courteous, friendly, and empathetic
- Should possess active listening skills
- Good data entry & typing skills
- Ability to multi task.
- Capable of handling fast-paced, innovative, and constantly changing environment
Should be a team player. - Ability to contribute to the process through improvement ideas.
FORMAL EDUCATION AND EXPERIENCE
- Graduation (any stream)
- 0.6 Months – 24 months of process experience in Denial Management and Provider/DME AR calling.
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 11th June 2025
Time: 10.30 AM – 2.00 PM
Interview Address:
HCL Technologies Ltd,
No, 138,602/3, Meadvakkam High Road,
Elcot Sez, Sholingnallur,
Chennai, Tamil Nadu – 600119.
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