Company Name: Genpact

Job Role: Management Trainee

Experience: 2 – 7 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Responsibilities

• Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Respond to email /phone queries related to disputed invoice
• Research and analyze the disputes/deductions in ERP
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Find opportunities and recommend solutions for process and automation improvements
• Daily reporting of individual portfolios to track and supervise the past dues
• Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as a phenomenal teammate to process any Adhoc request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly.
• Call out problems to senior staff members and or management as appropriate.

Minimum qualifications

• Any Graduate
• Strong Communication Skills (verbal and written)
• High Energy level

Preferred qualifications

Good customer handling skills

Walk-in Details:

Walk-in Date: 14th July 2025

Time: 11.30 PM to 1.00 PM

Video Call Login Details:

MS Teams Meeting ID: 461 486 420 116

MS Teams Passcode: zu9S7Yg6

About Genpact Company:

Genpact is a global professional services firm that focuses on delivering digital transformation and intelligent operations services to businesses. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005 and later went public in 2007. Genpact leverages digital technologies, data, and AI to help clients drive innovation and achieve measurable outcomes.