Infosys is conducting a walk-in drive for Freshers/Exp as Customer Support Associate Positions in Bangalore Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Customer Support Associate
Experience: 0 – 1 Years
Qualification: B.Com / BBA
Job Type: Full Time
Job Location: Bangalore
Salary: Best In Industry
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Job Description:
Were on the lookout for fresh graduates (01 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong!
Customer Support – Voice Process
- Provide first-level resolution and empathetic customer care
- Handle objections, build rapport, and ensure smooth resolutions
- Stay informed on product updates and tools
- Log tickets, track cases, and ensure timely follow-up
What You Need to Bring
- Excellent communication skills (written & verbal – English)
- Willingness to work in US time zones (Night Shifts)
- Any Full-time Graduate (No backlogs)
- Commitment to 100% Work from Office (No Hybrid)
- Readiness to complete client-specific training
- Ability to handle 24×7 rotational shifts
Preferred: Basic understanding, or any customer support certification
Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
- Laptops & cameras are not permitted due to security restrictions.
- Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the Infosys Bengaluru JP Nagar Campus on 16th and 18th July 2025 between 10:00 AM – 1:00 PM
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 16th & 18th July 2025
Time: 10.00 AM – 1.00 PM
Interview Address:
Infosys BPM #785,
GROUND FLOOR, AXIS SAI JYOTI,
100 Feet Ring Road, 15th Cross Rd,
SARAKKI, 1st Phase, J. P. Nagar,
Bengaluru, Karnataka 560078,
Landmark: Sindhoora Convention Center
Contact – Hanan
About Infosys:
Infosys is a global leader in next-generation digital services and consulting, empowering clients in over 50 countries to navigate their digital transformation journeys. With a legacy spanning over four decades, Infosys is headquartered in Bengaluru, India, and operates in 56 countries with 139 development centers globally
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
