Company Name: Capgemini
Job Role: Customer Service Associate
Experience: 0 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Kolkata
Salary: Best in Industry
Job Description:
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- Strong Communication & Customer Service Skills.
- Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
- Must possess excellent written and oral communication, listening, and comprehension skills.
- Stellar customer service skills and the ability to de-escalate customer frustration.
- Superior problem-solving skills and the ability to work independently and objectively.
- Dedication to the customer experience with the ability to build and maintain strong relationships.
- Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
- Sound decision making.
- Must be able to effectively adapt to accelerating changes.
- For remote work a secure workspace and effective internet connectivity is necessary.
Please carry your Govt. ID card and Updated resume.
Walk-in Details:
Walk-in Date: 15th February 2025
Time: 9.30 AM – 2.30 PM
Venue Details:
Capgemini “India” | KOLKATA
Unitech Infospace Complex,
Tower A3, 1st Floor, New Town,
Rajarhat, Kolkata 700156.