Company Name: IndusInd Bank
Job Role: Service Delivery Manager
Experience: 1 – 5 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Dharwad, Hubli
Salary: Best in Industry
Job Description:
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Services
- Providing Seamless, Fast, Easy and Transparent services to clients on the Bank
- Onboarding of new clients through welcome calling
- Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels
- Ensuring requests and queries of clients are resolved within defined TAT
- Reducing complaint instance, and ensuring resolution of issues within defined TAT
- Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc to the clients
- Managing client servicing at the branch lobby and ensuring maximum client satisfaction
Sales
- Acquisition of new clients to the bank, and family accounts of existing clients
- Engagement with customers to increase cross selling and reduce attrition of customers
- Cross-selling of products – Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD
Operations
- Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank)
- Authorization & audit checks for all operation transactions
- Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related.
Walk-in Details:
Walk-in Date: 26th November 2024
Time: 11.00 AM – 5.00 PM
Venue Details:
Hubli:
Indusind Bank ltd Hubli,
Mahalakshmi Mansion, pinto Road ,
Hubli – 580020.
Dharwad:
Indusind Bank ltd Dharwad,
Shri Rao Saheb ACK Complex, CTS No 69,
Near Jubilee circle, PB Road , Dharwad – 580001.
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