Friday, May 9, 2025

Infosys Walk-in Drive for Freshers/Exp as Service Desk Positions – Infosys Direct Jobs

Company Name: Infosys

Job Role: Service Desk

Experience: 1 – 2 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Bangalore

Salary: Best in Industry

Job Description:

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  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
  • Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  • Productivity applications like Microsoft office tools.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office

Must adhere and non-negotiables:

  • Excellent in communication
  • Comfortable working in US shift
  • 24*7, flexible shifts
  • 100% WFO, no hybrid

Preferred Qualifications: Any Graduate

Documents to Carry:

  • Carry a print out your updated resume;
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance

Walk-in Details:

Walk-in Date: 24th & 25th Feb 2025

Time: 10.00 AM – 1.00 PM

Venue Details:

Infosys limited Plot No. 1,
Pune, Phase 1, Building-1,
Hinjewadi Rajiv Gandhi Infotech Park,
Building B1, ground floor, Hinjewadi,
Taluka Mulish Pune, Maharashtra 411057.

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