Kotak Mahindra Bank is conducting a walk-in drive for freshers/exp as Customer Support Associate positions in Noida location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: Kotak Mahindra Bank

Job Role: Customer Support Associate

Experience: 1 – 5 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Noida

Salary: Rs.1,50,000/- to Rs.4,00,000/-

Job Description:

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats in a timely and professional manner.
• Provide accurate information on banking products and services to customers.
• Resolve customer issues promptly and efficiently while maintaining high levels of service quality.
• Meet performance targets for call handling time, resolution rates, and sales conversion ratios.
• Collaborate with team members to achieve common goals and objectives.

Desired Candidate Profile

• 1-3 years of experience in BPO/Call Centre environment or related field (preferably from banking industry).
• Excellent communication skills with ability to handle multiple conversations simultaneously.
• Strong cross-selling skills with knowledge of various financial products and services offered by the bank.
• Ability to work effectively under pressure during peak hours or special events.

Walk-in Details:

Walk-in Date: 1st to 30th April 2026

Time: 10.00 AM – 3.00 PM

Venue Details:

Kotak Mahindra Bank,
WTT Sector 16,
22nd Floor Noida.

Contact – Mallika Malhotra

About Kotak Mahindra Bank:

Kotak Mahindra Bank is a leading Indian financial conglomerate offering diverse services like retail/corporate banking, wealth management, insurance, and investments, evolving from a finance company in 1985 to India’s first NBFC to convert into a bank in 2003, known for its wide network and digital innovations like the 811 app. Headquartered in Mumbai, it serves millions with products from savings accounts to investment banking, across India and key global financial centers.