NTT Data is conducting a walk-in drive for freshers/exp as Process Associate positions in the Chennai location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: NTT Data

Job Role: Voice Process Associate

Experience: 0 – 1 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Chennai

Salary: Rs.2,50,000/-

Job Description:

In these roles you will be responsible for:

• Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
• Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
• Analyzing medical insurance claims for quality assurance
• Resolving moderately routine questions following pre-established guidelines
• Performing routine research on customer inquiries.
• Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Requirements for this role include:

• Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
• High school diploma
• 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
• 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
• The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
• All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

Walk-in Details:

Walk-in Date: 8th October 2025

Time: 12.00 PM – 1.00 PM

Video Call Login Details:

Meeting ID: 264 651 447 750 2

Passcode: y8LM6Gs3

About NTT Data Company:

NTT DATA is a global IT and business services company headquartered in Tokyo, Japan. It’s a subsidiary of NTT Group and helps clients transform their businesses through consulting, industry solutions, business process services, IT modernization, and managed services. The company operates in over 50 countries and is known for its commitment to client success and societal impact through responsible innovation