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Infosys Walk-in Drive for Freshers/Exp as Customer Support Associate Positions

Company Name: Infosys

More Jobs in Infosys
Infosys Walk-in Drive Details Here
Infosys Direct Job Interviews Details Here

Job Role: Customer Support Associate

Experience: 1 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Bangalore

Salary: Best In Industry

Job Description:

Mandatory Requirements:

  • Must have experience in Inbound Sales Customer Support
  • Must have experience in Blended process (Voice, Chat and Email)
  • Must have experience in Upselling and Cross Spelling Experience.
  • Must be able to work in Australian shift (2:30 AM – 11:30 AM)
  • Must be able to Work from Office
  • Must be able to work from Bangalore location. Candidates from outstation must relocate to Bangalore.
  • Must be able to join within 15 days

Responsibilities:

  • Handle customer queries via email and chat, related to products, orders, returns, refunds, tracking and delivery / shipping.
  • Resolve customer issues and concerns in a professional and timely manner, ensuring a high level of customer satisfaction.
  • Maintain customer interaction records and update information in the system / tool as required.
  • Multitask and collaborate to provide a resolution while navigating multiple systems / tools and resources.
  • Selling, cross-selling, and upselling products to drive additional revenue.
  • Ensuring all agreed KPIs are delivered as per target and on-time.
  • Ensure completion of all requisite mandated trainings and regular upskilling of domain knowledge.
  • Attempt and pass the assigned periodic knowledge assessments.
  • Provide inputs towards miss / change in SOPs and knowledge articles identified during their interaction.
  • Handle customer escalated calls.
  • Involved in adhoc client / process related activities, if needed.

Skills and Qualifications:

  • Graduations and post-graduation
  • Minimum 1 to 2 years of experience in BPO(M) – Customer Service domain for Retail fashion / e commerce domain is a must.
  • BPO experience with selling experience is a must. (International experience will be preferred).
  • Having an experience supporting Australian region customers is preferred.
  • Excellent Written Communication and Language Skills.
  • Ability to understand effectively and build rapport and display Empathy.
  • Strong persuasion and negotiation skills.
  • Consistently display strong knowledge of customer service domain and drive customer centricity.
  • Willingness to work in shifts at short notice.
  • Ability to maintain accurate records and manage multiple tasks simultaneously.
  • Creative thinking and problem-solving skills.

Documents to Carry:

  • Carry a print out your updated resume;
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 16th to 18th April 2025

Time: 10.00 AM – 1.00 AM

Venue Details:

Infosys BPM Hiring Center 785,
GROUND FLOOR, AXIS SAI JYOTI,
100 Feet Ring Road, 15th Cross Rd,
SARAKKI, 1st Phase, J. P. Nagar,
Bengaluru, Karnataka 560078
Land Mark : Sindhoora Convention Center

Vivo Walk-in Drive for Freshers/Exp as Customer Care Executive Positions

Company Name: Vivo

Job Role: Customer Care Executive

Experience: 0 – 5 Years

Qualification: BE/B.Tech, B.Com, B.Sc, BA

Job Type: Full Time

Job Location: Noida, Ghaziabad, Delhi / NCR

Salary: Rs.2,00,000/- to Rs.3,25,000/-

Job Description:

Role & responsibilities

  • Answer incoming calls from customers with inquiries on product orders
  • Assist various departments in facilitating sales of all products in the company portfolio
  • Analyze customer issues and assist in resolving within the required timeframe
  • Coordinate with customers and ensure appropriate questioning to identify issues
  • Manage all customer inquiries and summarize to present to management
  • Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe
  • Maintain accuracy of all data and verify the same for all customer services

Preferred candidate profile

  • Strong communication skills (Written/Verbal)
  • Active listening and clear articulation
  • Ability to solve problems, alleviate conflicts, and escalate tactfully.
  • Ability to multitask, prioritize and manage time effectively
  • Good attitude and self-regulation ability, patience, and team spirit, and seriousness and responsible for the work.

Perks and benefits

  1. Monthly KPI Incentives
  2. Attendance Award
  3. Department Team Building
  4. Quarterly Performance Incentives
  5. Flexible Week off

Walk-in Details:

Walk-in Date: 15th to 18th April 2025

Time: 9.30 AM – 5.30 PM

Venue Details:

D5 Logix Infotech Park,
Sec 59 Noida,
Uttar Pradesh 201301,India.

Genpact Walk-in Drive for Freshers as Customer Service Positions – Genpact Jobs

Company Name: Genpact

Job Role: Customer Service

Experience: 0 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

  • Experience: Only Freshers are eligible (we are not considering post graduates/ undergraduate/pursuing candidates for these roles)
  • Languages known: Hindi + English
  • Work Location: Hyderabad (Only work from office)
  • Shifts: Flexible with any shift

Responsibilities

  • Handle Inbound/ Outbound Voice calls
  • Respond to the customer queries & issues in timely manner
  • Provide solution to the customer basis the available help articles and within the policies
  • Replicate customers issue and report necessary bugs/suggestions/ideas
  • Provide excellent services to the customers
  • Work closely with internal departments to provide the required information/support to the customer
  • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Maintain a deep understanding of client process and policies
  • Upskill to enhance the knowledge time to time and offer support
  • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Minimum qualifications

  • Only Freshers are eligible.
  • Graduation in any discipline except law (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)
  • Excellent Voice Communication Skills
  • Fluent in English & Hindi Languages
  • Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.
  • Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques.

Note: Please carry below documents with you:

  1. 3 copies of updated resume
  2. 3 Passport size photographs
  3. Original Aadhar card
  4. 2 copies of Aadhar card
  5. Payslip (if applicable)

Walk-in Details:

Walk-in Date: 16th April 2025

Time: 11.00 AM to 12.00 PM

Venue Details:

Genpact,
Plot No. 14/45,
IDA Uppal, Habsiguda,
Hyderabad 500079.

TCS Walk-in Drive for Technical Consultant Positions – TCS Career Job Interviews

Company Name: TCS

Job Role: Technical Consultant

Experience: 4 – 13 Years

Qualification: Any Graduate / Post Graduate

Job Type: Full Time

Job Location: Pune

Salary: Best in Industry

Job Description:

Must have:

  • SAP Basis Administration in ABAP and JAVA systems namely, ECC, BW, Portal, BO, PI, Content server, S4/HANA
  • SAP Upgrades including Support Pack, EHP, Version and Kernel upgrade, DB upgrade
    Installation of SAP systems
  • Support complex SAP environments
  • Manage Client Copies, System Refreshes, Profile maintenance, Printer spool and Output devices management, SAP Transport management, Single Sign-on, SAML2,Cluster, DR
  • Database Administration (DB2, MaxDB, HANA) including backup, restore, performance tuning
  • Experience in AIX, Linux, and Window operating System for supporting SAP landscapes

Responsibilities:

  • Resource Should handle the SAP Basis activity individually/Independently
  • Resource should perform DB related task independently along with other required configuration
  • Resource Should manage technical meeting with customer Independently
  • Should be able perform requirement Gathering/Planning/Execution fo any SAP Basis task

Walk-in Details:

Walk-in Date: 19th April 2025

Time: 9.00 AM to 1.00 PM

Venue Location:

TATA Consultancy Services Maan,
Sahyadri Park, Plot No. 2 & 3, Phase 3,
Rajiv Gandhi Infotech Park, Maan, Hinjewadi,
Pune, Maharashtra 411057.

Calpion Software Walk-in Drive for Freshers as AR Caller Positions – BPO Jobs

Company Name: Calpion Software Technologies

Job Role: AR Caller

Experience: 0 Years (Freshers)

Qualification: Any Graduate

Job Type: Full Time

Job Location: Bangalore

Salary: Best in Industry

Job Description:

As an AR caller/Senior AR Caller, you will be responsible for tasks related to medical billing. These include contacting insurance companies, patients, or responsible parties to resolve unpaid or denied medical claims. This role aims to ensure timely payment, maximize revenue, and minimize financial losses for healthcare providers.

Key Responsibilities

  • Meet Quality and productivity standards.
  • Contact insurance companies for further explanation of denials & underpayments.
  • Experience working with multiple denials is required.
  • Take appropriate action on claims to guarantee resolution.
  • Ensure accurate & timely follow-up where required.
  • Should be thorough with all AR Cycles and AR Scenarios.
  • Should have worked on appeals, refiling, and denial management

    Mandatory Skills

  • Excellent written and oral communication skills.
  • Understand the Revenue Cycle Management (RCM) of US Healthcare providers.
  • Basic knowledge of Denials and immediate action to resolve them.
  • Must be spontaneous and enthusiastic

Interested Candidates can Call HR Rayan – 9110620619/ 8867786141

Share resumes – Mohammed.Rayan@calpion.com

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 16th to 17th April 2025

Time: 11.30 AM – 5.00 PM

Venue Details:

First Floor, Municipal No. 18,
Prestige Lexington Towers,
2nd Cross Road, Chikka Audugodi,
Bengaluru, Bengaluru Urban, Karnataka, India.

State Bank of India (SBI) Walk-in Drive – Banking Job Interviews for Graduates

Company Name: State Bank of India

More Jobs in SBI
Capgemini Walk-in Details Here
Capgemini Recruitment Details Here

Job Role: Branch Sales Manager

Experience: 0 – 5 Years

Qualification: 12th / Any Graduate

Job Type: Full Time

Job Location: Hyderabad, Ameerpet, Balanagar

Salary: Rs.2,00,000/- to Rs.4,50,000/-

Job Description:

  • State Bank Of India Conducting MEGA JOB mela in Hyderabad.
  • For BRE & TL Retail Executive .
  • Walk-in Interview: 16th Wednesday April
  • Location: Hyderbad
  • Salary: 15,000 – 38,000 (In hand) + Incentives (15000 & above)
  • Perks: PF, ESIC, Petrol Allowance & 5lk Health Insurance

Eligibility:

  • Male candidates (Age: 18-32 )
  • Inter and Degree
  • Don’t miss this opportunity! Walk in with your resume & grab the job! Forward to Your family and frnds.

Interested candidates can reach us on WhatsApp

9912928083 /9515751592.

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 16th April 2025

Time: 9.30 AM – 5.30 PM

Contact Details:

Interested candidates can reach us on WhatsApp
9912928083 /9515751592.

Capgemini Walk-in Drive – Career Job Interviews for Graduates in Capgemini

Company Name: Capgemini

More Jobs in Capgemini
Capgemini Walk-in Details Here
Capgemini Recruitment Details Here

Job Role: Transaction Monitoring Analyst

Experience: 3 – 8 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Chennai

Salary: Rs.3,00,000/- to Rs.8,00,000/-

Job Description:

  • Manage accounts payable, accounts receivable, bills receivable, billing, cash applications, invoice processing, invoice billing, procure to pay (PTP), record to report (RTR) processes.
  • Ensure accurate and timely processing of financial transactions.
  • Maintain a high level of accuracy in data entry and reconciliation.
  • Collaborate with internal stakeholders to resolve any discrepancies or issues related to financial operations.
  • Provide support for month-end closing activities.

Desired Candidate Profile

  • 3 – 8 years of experience in finance & accounting with expertise in OTC/PTP/RTR modules.
  • Strong understanding of general ledger accounting principles and practices.
  • Proficiency in MS Office applications (Excel) for reporting purposes.
  • NIGHT SHIFTS are MANDATORY for this role .

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 19th April 2025

Time: 9.30 AM – 3.00 PM

Venue Details:

Capgemini India Pvt. Ltd,
Prestige Cyber Tower, 117,
Rajiv Gandhi Salai, OMR, Karapakkam,
Chennai, Chennai – 6000096.

Cognizant Walk-in Drive for Freshers as Process Executive Positions

Company Name: Cognizant

Job Role: Process Executive

Experience: 0 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

  • Provide excellent communication skills in English to customers through phone calls, emails, or chats.
  • Conduct quality audits to ensure adherence to process standards and customer satisfaction.
  • Handle non-voice processes such as data entry, email support, and chat assistance with accuracy and efficiency.
  • Work on US shifts (rotational) with flexibility to adapt to changing schedules.
  • Participate in training programs to enhance knowledge and skills.

Walk-in Details:

Walk-in Date: 15th to 16th April 2025

Time: 10.00 AM – 12.30 PM

Venue Details:

Cognizant office,
Ground floor, ISC-1,
Nanakramguda, Financial district,
Hyderabad.

Wipro Walk-in Drive for Fresher/Exp as Associate Positions – Wipro Job Interviews

Company Name: Wipro

Job Role: Process Associate

Experience: 0 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Mumbai, Navi Mumbai

Salary: Best in Industry

Job Description:

  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries.
  • Resolve client queries as per the SLAs defined in the contract.
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines.
  • Relevant Experience – Any/Basic MS Excel Category
  • Back office/Data handling or data management Working Conditions
  • Fixed Evening shift (5 days working). Saturdays and Sundays are fixed off.
  • Education Skills -Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible

Note: Looking for immediate joiners or who can join within 10-15 days

Mandatory Note – Candidates should be flexible to work in Evening shift only

Documents:

carry hardcopy of resume, your original ID Card (Aadhaar and PAN)

Walk-in Details:

Walk-in Date: 16th & 17th April 2025

Time: 11.00 AM to 12.30 PM

Venue Location:

Gigaplex Building 3,
Mindspace – Airoli West,
3rd Floor, Plot no. 1.T.5,
MIDC, Airoli – 400708.

ADP Solutions Walk-in Drive for Customer Service Representative Positions

Company Name: ADP Solutions

Job Role: Customer Service Representative

Experience: 2 – 7 Years

Qualification: BE/B.Tech / Any Graduates

Job Type: Full Time

Job Location: Hyderabad

Salary: Rs.4,00,000/- to Rs.6,50,000/-

Job Description:

  • Must to have excellent communication skills
  • Must have international voice calling experience
  • Most to have 2 to 7 years of experience in International Inbound/Outbound voice support
  • Should have strong understanding Voice KPIs like Productivity, Quality, AHT, C-SAT, NPS, Client Management and Escalation Management .
  • Should be an immediate joiner
  • Should be open to work in US time zone
  • Should have good knowledge of MS office, outlook etc.
  • Strong client service skills and active listening skills
  • Capacity to prioritize and complete tasks and project work within assigned timelines
  • Ability to organize, prioritize & manage work tasks and follow up in a timely manner
  • Independent thinker who is highly motivated and possesses an intrinsic passion for quality
  • Ability to work in a constantly changing environment and consistently achieve quality standards
  • Use your knowledge of Business Process Improvement to drive improvements to the way we service our clients
  • Serve as subject matter expert in answer inbound/outbound calls and handle routine client requests/queries with utmost care
  • Willingness to work on different time zones

Qualification

  • Bachelor’s / Any Graduate (Preferred)

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 15th to 17th April 2025

Time: 2.30 PM – 4.30 PM

Venue Details:

ADP Boulevard,
Survey No. 88/AA and 88/E,
Nanakramguda Village,
Serilingampally Mandal,
Ranga Reddy District,
Hyderabad, Telangana – 500008.

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