Company Name: Genpact
Job Role: Analyst
Experience: 2 – 7 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
What you will be doing:
- A Specialist (Compliance) Processor / Analyst is responsible to handle High Complex Testing, research, reporting and Form 5500 filing of retirement plan activities as aligned.
- Compliance Plan Queue monitoring might be an added responsibility ensuring all activities are completed within TAT.
- Additional quality checks ensure end to end Plan Testing is completed with 100% quality in first instance.
- Coordinate with other Operations group to ensure follow-up testing activities in OMNI / Relius are completed within deadline.
- There may also be a need to coordinate with internal departments on application or hardware issues related to daily functions.
- Be a SME in the assigned group or process.
Process Management:
- Support meeting Service Level Agreements for TAT, utilization, productivity & quality.
- Maintain and analyze process queue status and reports as assigned.
- Review, research and provide feedback on processing discrepancies/ errors to prevent recurrence.
- Participate and transfer information to all associates on a timely basis via regular team meetings. per responsibility assigned.
- Handle query resolution for new hires in the group as assigned.
- Support New Hire on-boarding process Work with internal departments to research issues related to applications and support of the client.
Knowledge Transition & Process Improvement:
- Build strong understanding of Compliance process and core recordkeeping systems and understand how they work and connect.
- Handle the transition of work from client/ on-site center to GDO and work with the on-site team to improve workflow, SOPs, and quality.
- Analyze existing systems and processes to identify gaps and opportunities for cost/ quality/ process improvements.
Skills and Knowledge / Experience:
- Rich Industry experience primarily in US Retirement Compliance Domain.
- Hands on experience of research in Relius suite of products.
- Strong understanding of concepts and terminology of financial services industry, especially in Retirement (DC).
- Prior Compliance Testing & Form 5500 filing knowledge, transition experience is essential.
- Hands-on experience in handling Queue management.
- Well versed with MS Office applications (Word, Excel & PowerPoint, Teams, etc.).
- A can-do attitude and the ability to work in a team environment and adapt to change is essential Willingness to work in shifts.
Desired Knowledge / Experience:
- Previous experience of Relius Administration would be a significant plus.
- Should be a dependable resource with a willingness to work stretched hours (if required).
Academic Qualifications:
Masters / bachelors degree in accounting, Business Management /Administration or the equivalent combination of education, training, or work experience.
Core Competencies:
- In-depth knowledge of retirement services industry practices, regulations, and processes
Understanding of Relius recordkeeping software. - Excellent verbal, written and articulation communication skills.
- Good coordination and collaborative skills to work with different groups to complete assigned responsibilities.
Note: Please carry below documents with you:
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Payslip (if applicable)
Walk-in Details:
Walk-in Date: 30th November 2024
Time: 10.00 AM – 1.00 PM
Venue Details:
Genpact India,
Campus-10, 6th Floor,
Unit 601 & 602,
RMZ-One Paramount,
Mount Poonamallee High Road,
Porur, Chennai – 600116.
