Tata AIG is conducting a walk-in drive for Freshers/Exp as Customer Care Executive Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Tata AIG General Insurance

Job Role: Customer Care Executive

Experience: 1 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Hyderabad

Salary: Rs.3,50,000/- to Rs.8,50,000/-

Job Description:

Roles & Responsibilities:

• Manage Voice Process Activity Inbound or Outbound
• Greet and direct customers
• Answer customers’ questions about specific products/services.
• Handle escalations and irritable customers.
• Provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
• Liaising with various stakeholders in the organization to ensure that customer complaints are resolved quickly and effectively. Improving brand image on complaints.

Required Experience:

Minimum 1.5 to 3 years into Customer Service/Call centre background

Education Background:

Minimum Graduate qualification preferred.

Shifts:

Rotational shits and Rotational Week offs

Criteria:

• Any qualified graduate having all certificates in hand
• Insurance back ground would be an added advantage
• Excellent written and verbal communication skills
• Language Proficiency- English, Hindi and Telugu
• Proven skills in handling customers with tact through different modes of communication e-mail / telephonic Should be able to handle inbound calls resolving customer queries
  Open on rotational shifts and weekoffs

Walk-in Details:

Walk-in Date: 13th to 16th Jan 2026

Time: 9.30 AM – 2.00 PM

Interview Address:

Tata AIG GIC Ltd,
6th Floor, Imperial Towers
Ameerpet, Hyderabad,500016.

Contact – Srikanth D

About TATA AIG:

Tata AIG General Insurance Company Limited is a prominent private-sector general insurance provider in India, operating as a joint venture between Tata Sons (51% stake) and American International Group (AIG) (49% stake). Established on January 22, 2001, the company is headquartered in Mumbai and has grown to become one of the leading insurers in the country.