TCS is conducting a walk-in drive for freshers/exp as Customer Service Agent positions in Indore locations. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: TCS
Job Role: Customer Service Agent
Experience: 1 – 6 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Indore
Salary: Best in Industry
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Job Description:
- Excellent communication skills (verbal & written) for global customer handling.
- Strong Analytical and diagnostic ability to identify root causes and resolve complex issues.
- Provide technical support for a full range of technology products, including troubleshooting, guiding users, and answering ‘how-to’ questions.
- Assist customers with service or feature modifications on account
- Respond to any disruption of service issues
- Handling escalations and managing irate customers effectively.
EP NUMBER MANDATORY
- PLEASE CARRY 2 PASSPORT SIZE RECENT PHOTOGRAPHS
- GOVERNMENT ID AND PHOTOCOPY.
- RESUME
Step 1: Visit https://ibegin.tcs.com/iBegin/
Step2: Click to login
Step 3: Click New user (Register with us)
Step 4: Select “BPO” in areas of interest and complete the registration. (Fill the details)
Step 5: Once completed, your TCS no. will be generated which start s from EP2024XXXX.
Step 6: You will receive the EP number on your personal e-mail ID.*Interested Candidate may walk in at
the below venue. *It is mandatory to write EP Number & “Marcellinius” as reference on CV
Apply Mode: Walk-in
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Walk-in Date: 4th January 2026
Time: 10.00 AM to 12.30 PM
Venue Details:
Tata Consultancy Services,
Olympus Campus,
Hiranandani Estate, Thane,
West, Near Ghodbunder Road,
Thane – 400607.
About TCS:
Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, headquartered in Mumbai, India. Established in 1968 as a division of Tata Sons, TCS became an independent entity in 1995 and is now a part of the Tata Group, India’s largest industrial conglomerate.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
