Transcom is conducting a walk-in drive for freshers/exp as Voice Process Associate positions in the Pune locations. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: Wipro

Job Role: Voice Process Associate

Experience: 0 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Pune

Salary: Rs.3,00,000/- to Rs.4,50,000/-

Job Description:

• As a Voice Process Executive, your key responsibilities include handling inbound and/or outbound calls to assist customers with their queries, complaints, or service requests in a professional manner.
• You will be expected to provide accurate information, resolve issues efficiently, escalate complex problems when necessary, and maintain customer satisfaction.
• Additionally, you will update customer records in the system, follow communication scripts when needed, and meet daily performance targets related to call quality, handling time, and customer feedback.

Preferred candidate profile

• Good verbal communication skills in English and/or regional language
• Basic computer knowledge and typing skills
• Ability to handle customer calls politely and professionally
• Willingness to work in rotational shifts, including weekends (if required)
• Positive attitude and eagerness to learn
• Strong listening and problem-solving skills

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 13th to 14th Oct 2025

Time: 9.30 AM to 3.00 PM

Interview Address:

Transcom India Pvt. Ltd,
Nyati Plaza,
15th Floor,
Kharadi, Pune.

Contact – HR ARPITA ( 9022883617 )

About Transcom:

Transcom is a global company specializing in customer experience (CX) services, operating as a business process outsourcer (BPO) with a global network of contact centers and work-at-home agents. It is headquartered in Stockholm, Sweden, and provides services such as customer care, sales, and technical support to over 300 clients worldwide.