Transcom is conducting a walk-in drive for freshers/exp as Voice Process Associate positions in the Pune locations. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Wipro
Job Role: Voice Process Associate
Experience: 0 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Rs.3,00,000/- to Rs.4,50,000/-
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Job Description:
- As a Voice Process Executive, your key responsibilities include handling inbound and/or outbound calls to assist customers with their queries, complaints, or service requests in a professional manner.
- You will be expected to provide accurate information, resolve issues efficiently, escalate complex problems when necessary, and maintain customer satisfaction.
- Additionally, you will update customer records in the system, follow communication scripts when needed, and meet daily performance targets related to call quality, handling time, and customer feedback.
Preferred candidate profile
- Good verbal communication skills in English and/or regional language
- Basic computer knowledge and typing skills
- Ability to handle customer calls politely and professionally
- Willingness to work in rotational shifts, including weekends (if required)
- Positive attitude and eagerness to learn
- Strong listening and problem-solving skills
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 13th to 14th Oct 2025
Time: 9.30 AM to 3.00 PM
Interview Address:
Transcom India Pvt. Ltd,
Nyati Plaza,
15th Floor,
Kharadi, Pune.
Contact – HR ARPITA ( 9022883617 )
About Transcom:
Transcom is a global company specializing in customer experience (CX) services, operating as a business process outsourcer (BPO) with a global network of contact centers and work-at-home agents. It is headquartered in Stockholm, Sweden, and provides services such as customer care, sales, and technical support to over 300 clients worldwide.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
