Company Name: Firstsource
Job Role: Customer Support Associate
Experience: 0 – 3 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Rs.50,000/- to Rs.2,25,000/-
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Job Description:
Voice Process:
- Speak directly with customers to resolve queries and provide top-notch support.
- Help customers with billing, services, or product-related questions.
- Upsell relevant services to enhance customer experience.
- Ensure every call is a great experience!
Non-Voice Process:
- Assist customers through chat, email, or social media.
- Accurately respond to queries and resolve concerns.
- Keep detailed records of all interactions.
- Ensure quick and clear written communication.
What Were Looking For:
- Good communication skills (spoken for voice, written for non-voice).
- Basic computer knowledge and typing speed.
- A customer-first attitude with a problem-solving mindset.
- Freshers and experienced candidates all are welcome!
- Note- We don’t hire BSc, Btech, BE and postgraduate freshers. Candidates with these background must have atleast 1 year of experience in the field of customer support.
What Youll Get:
- Career growth with performance-based promotions
- Paid training & continuous learning opportunities
- Attractive salary + incentives
- Health benefits and employee support programs
- Fun work culture, employee events, and team activities
Please meet HR – Kanak
phone-06361345172
Walk-in Details:
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Walk-in Date: 14th to 17th June 2025
Time: 11.30 PM – 3.00 PM
Interview Address:
FIRSTSOURCE SOLUTIONS LTD,
3rd floor, Block – Dragon Fly (Last Block).
Brigade Tech Gardens. Kundalahalli,
Brookefields Green Avenue, Kundalahalli,
ITPL Main Rd, Phase 2, Brookefield,
Bengaluru, Karnataka 560037.
Contact – HR Kanak kumari ( 06361345172 )
About Firstsource:
Firstsource Solutions Limited is a prominent Indian business process management (BPM) company headquartered in Mumbai, Maharashtra. Established in 2001 as ICICI InfoTech Upstream Ltd, it was later rebranded as Firstsource Solutions in 2006. The company became publicly listed on the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE) in 2007
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
