IndusInd Bank is conducting a walk-in drive for freshers/exp as Customer Service Officer positions in Mumbai location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: IndusInd Bank

Job Role: Customer Service Officer

Experience: 0 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Chennai

Salary: Rs.3,00,000/- to Rs.4,50,000/-

Job Description:

Job Role:

• Answer inbound calls and assist customers with their Queries/Request/Complains.
• Raise Request & Complaints on behalf of the customer in the CRM tool.
• Generate leads and educate customers about new products & their benefits.
• Maintain and adhere to compliance guidelines
• Capture problem indicators, highlight and suggest improvement
• Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
• Maintain adequate knowledge levels on products, processes and systems used
• Ensure sales target are met

Skills Required:

• Excellent verbal communication skills
• Ability to comprehend, capture as well as interpret basic customer information
• Strong customer service focus
• Knowledge of Banking / Credit cards preferred
• Work Timings: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)
• Languages Required: English + Hindi (compulsory).
• Education: Graduates (Any stream)

Address for the candidate need to visit for the interview

Contact Person mail id is mentioned below.
Email id: semmanuel.theophilus@indusind.com

Walk-in Details:

Walk-in Date: 31st Oct to 28th Nov 2025

Time: 9.30 AM – 4.00 PM

Interview Address:

IndusInd Bank Limited,
Door No.69, Eswaran Kovil Street,
Old Mahabalipuram Road,
Muthamizh Nagar, Karapakkam,
Chennai 600097.

About IndusInd Bank:

IndusInd Bank is a prominent private-sector bank in India, headquartered in Mumbai, Maharashtra. Established in 1994 by the Hinduja Group, the bank offers a wide range of financial services, including retail banking, corporate banking, and wealth management.