Infosys is conducting a walk-in drive for Freshers/Exp as Process Executive Positions in Pune Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Process Executive

Experience: 1 – 2 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Pune

Salary: Best in Industry

Job Description (Pune):

Additional information:

• Candidate needs to have 15 years of full-time education
• Proficient with basic computer knowledge
• Candidate should be flexible to work in 24*7 environments
• Comfortable to work in complete night shifts
• Excellent verbal, written communication, interpretation and active listening skills
• Ability to quickly and efficiently assimilate process knowledge
• Should be comfortable working from office.

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance.

Things to remember while entering the campus:

Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team

Documents and things to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
• Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations

Note:

• Talents should have graduation completion certificate, mark sheets & relevant experience letters for onboarding.
• Candidate must carry the UAN statement soft copy during the Walk in drive.

Job Description (Bangalore):

We’re on the lookout for Fresh Graduates (0 – 1 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Customer Support Voice Process

• Provide first-level resolution and empathetic customer care
• Handle objections, build rapport, and ensure smooth resolutions
• Stay informed on product updates and tools
• Log tickets, track cases, and ensure timely follow-up

What You Need to Bring

• Excellent communication skills (written & verbal English)
• Willingness to work in US time zones (Night Shifts)
• Any Full-time Graduate (No backlogs)
• Commitment to 100% Work from Office (No Hybrid)
• Readiness to complete client-specific training
• Ability to handle 24×7 rotational shifts

Preferred: Basic understanding or any customer support certification

Mandatory Documents to Carry

• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
• All original academic documents for verification:
• 10th & 12th Marksheets
• Graduation (All Semesters, CMM, Provisional & Degree Certificate)
• Laptops & cameras are not permitted due to security restrictions.
• Government ID is mandatory for entry into the campus.

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 29th October 2025

Time: 10.00 AM to 12.30 PM

Interview Address:

INFOSYS BPM LIMITED,
SEZ Unit, Embassy Tech Zone,
Rhine Building, GF, Wing-B,
Plot No. 3, Rajiv Gandhi Infotech Park,
Hinjewadi, Phase -II,
Pune 411057, Maharashtra, India.

Contact – TA Team

Bangalore Address:

Infosys BPM Hiring Center 785,
GROUND FLOOR, AXIS SAI JYOTI,
100 Feet Ring Road, 15th Cross Rd,
SARAKKI, 1st Phase, J. P. Nagar,
Bengaluru, Karnataka 560078,
Land Mark : Sindhoora Convention Center

Contact – TA Team

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.