Company Name: Mphasis
Job Role: Customer Service
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Rs.1,75,000/- to Rs.3,75,000/-
Job Description:
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- Candidate should have minimum of 1 year work experience in similar BPO field – preferably from Banking and Capital Markets Domain (primary preference)
- Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc.
Technical / Non-Technical Skills:
- Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting
- Good Typing Speed of 30 WPM with >=95% accuracy
- Excellent Communication skills – to attend Client Calls, Onshore Training etc
Process Skills:
- Good and sound knowledge of Stock Market and Capital Market Concepts – Primarily US stock market.
- Good understanding of Financial Concepts, Investments, Calculation, Accounting methods
- Sound Analytical, Quick Learning ability, Zeal to learn new things.
- Processing skills in banking and capital markets domain – Reviewing of documents, Account status, Receipts, Payments, and Distribution – Processing High Value Cash Instruments, and providing Updates to Brokerage Advisors of their requests.
- 100% Accurate work required as Errors will have financial impacts from Client and their Customer side.
- Strictly US Shift Working Hours (India Late Evening or Night Shifts) – should be flexible to do Over Time duty if requirement arises.
- Working From Office
Behavioural Skills:
- Punctual and adherence to attendance and Leaves
- To report to Team Lead and follow the Instructions and the HR Policies as per Company
Walk-in Details:
Walk-in Date: 17th & 18th Feb 2025
Time: 10.00 AM – 2.00 PM
Venue Details:
Eon Cluster C: Wing 2,
Ground Floor,
Kharadi Infrastructure Pvt. Ltd.: SEZ,
Plot No. 1, Survey 77, MIDC, Kharadi,
Pune – 411014.
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