Wednesday, June 4, 2025

Sutherland Walk-in Drive for Freshers as Associate Positions – 12th, Any Degree

Company Name: Sutherland

Job Role: Customer Associate

Experience: 0 – 3 Years

Qualification: 12th, Any Graduates

Job Type: Full Time

Job Location: Hyderabad, Chennai

Salary: Best in Industry

Job Description(Hyderabad):

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  • 10+2/Any Graduates are good to go for apply this job!
  • Completely Work from Office!!!
  • Freshers are eligible!!!
  • Candidate should be excellent in communication.

We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle Chat for customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.

Key Responsibilities:

  • Handle Inbound customer calls from international clients.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Utilize software applications and tools to manage customer interactions.
  • Meet or exceed customer satisfaction and quality targets.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions.

Requirements:

  • Fluency in English (written and spoken)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Undergraduate and Graduate are eligible.
  • Any domestic experience also considerable.

Job Description(Chennai):

  • Handle Customer queries through calls, chats or emails
  • Provide accurate and timely information to customer inquiries.
  • Resolve customer issues and complaints effectively.
  • Work in coordination with team members to achieve service targets.
  • Stay updated with product information and company policies.

Qualifications

  • High school or Any Graduation
  • Proficiency in English language
  • Excellent verbal communication skills.

Skills

  • Customer Service
  • Problem-Solving
  • Time Management
  • Active Listening

Walk-in Details:

Walk-in Date: 19th to 26th March 2025

Time: 10.00 AM – 2.30 PM

Venue Details:

Hyderabad Venue:

C978+3WP, Lanco Hills Rd,
Chaitanya Enclave, Khaja Guda,
Makthakousarali, Hyderabad,
Telangana 500089
(07th Floor Sutherland Office-Divyasree building)

Chennai Venue:

A1 Block, 8th Floor,
Gateway office parks,
Perungalathur, Chennai 600063.

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