Sutherland is conducting a walk-in drive for Freshers/Exp as Voice Process Associate in Remote Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Sutherland

Job Role: Process Associate

Experience: 0 – 3 Years

Qualification: 12th / Any Graduates

Job Type: Full Time

Job Location: Remote (Hiring Location is Chennai)

Salary: Rs.1,50,000/- to Rs.3,50,000/-

Job Description:

We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Work from Home).This is a voice customer support role involving communication with international clients.

Key Responsibilities:

• Provide high-quality voice-based support to international customers.
• Handle queries via phone, email, and chat in a timely and professional manner.
• Troubleshoot and resolve customer issues effectively.
• Maintain customer satisfaction and adhere to quality and performance standards.
• Work in 24×7 rotational shifts, including night shifts.

Candidate Profile:

• Excellent English communication skills (both verbal & written).
• Strong interpersonal and problem-solving skills.
• Comfortable with rotational shifts (24/7 operations).
• Basic proficiency in MS Office tools (Outlook, Word, Excel).
• Good typing speed and computer navigation skills.
• Team player with a proactive and professional attitude.
• Should have atleast 6 months of BPO Voice experience.

Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

Shift & Weekly Off:

• Shift: 24×7 rotational (including night shifts)
• Weekly Off: 2 rotational offs
• Work mode: Work from Home (Since Day 1)

Perks & Benefits:

Lucrative performance-based incentives, Medical insurance coverage Work-life balance with 2 weekly offs.

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 2nd January 2026

Time: 12.00 PM – 6.00 PM

Interview Address:

Sutherland Global Services 5th Floor,
Liberty Tower, Reliable Plaza IT Park, MIDC,
Kalwa Industrial Estate,
Thane-Belapur Road, Airoli, Navi Mumbai – 400708

Contact – HR Afreen ( 8097597439 )

About Sutherland:

Sutherland is a global provider of digital transformation and business process services, specializing in delivering exceptional customer and employee experiences through the integration of human expertise and advanced technologies.